5.0 out of 5 stars Great products & AMAZING customer service!

N. · April 25, 2025

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } This is my 3rd HelloBaby product! I received this monitor as a gift in 2023. I loved it! Easy to use, picture quality was great in color and night vision. I purchased a second HelloBaby monitor (different model) that was cheaper & smaller to make it easier to take along on travel or family visits; It gets the job done (still have it and is working great). Unfortunately, my 2023 monitor broke a few days ago. It’s been dropped quite a bit, so it had nothing to do with the product. It’s been surprisingly very durable as there were times I thought it for sure had broken. Tiny hands are quick and powerful! But this last time, the monitor finally gave out. So of course, I planned to purchase another monitor set because you can connect up to 4 cameras to it and my 2023 camera worked just fine. Upon receiving it, the connection fails with my old camera. But the connection with the new monitor and new camera was a piece of cake. I contacted HelloBaby customer service to get assistance with the connection and I received a VERY quick response. That was my first surprise. But not only that, upon discussing my issue, they sent me a whole new camera because my 2023 camera was no longer compatible as there was an update to the 2025 cameras! Talk about amazing customer service! The entire time, they were friendly, understanding, and provided quick responses. This is probably my 2nd review ever, but my first POSITIVE review because how could I possibly not mention what a breeze this company made it to solve my issue. And from what I see, my review is one of many that rave about their customer service. I can also say, the upgrades have been phenomenal. The screen appears to be clearer (I had 0 complaints before so this is fantastic) and the battery life lasts so much longer. I also love the date and time stamp that automatically appears on the screen—as busy parents, days are a blur and our eyes are often on the monitors while trying to get things done, beats having to hunt down a phone because those wind up getting lost while doing a million things while baby naps! I was a happy customer before, but after this AMAZING Customer Service experience, I am even more thrilled about their products. Truly amazing that they’ve given a lot of busy, stressed out parents one less problem to worry about! Thank you HelloBaby!!!

5.0 out of 5 stars Excellent product AND customer service.

R.S. · April 6, 2025

As a first time parent, I can’t say enough about how much I love this monitor. We bought the single camera system for our son and it has been a life and sleep saver! Our son is a very noisy sleeper and neither of us were getting any rest with him sleeping in our room. We decided to move him to his nursery at 4 months. The monitor has three volume-activated settings. Since our son makes a lot of noise in his sleep, we use the moderate setting. The screen turns on and lights up when he begins making enough noise to indicate that the waking up, busy stays off when he’s just grunting in his sleep. This allows us to get better quality sleep in our own room, but gives us enough time to fix him a bottle as he’s waking before he’s in a full-on crying fit. The camera monitor also shows the temperature in the room and you can set alarms to let you know if it’s getting too hot or too cold in the room. This has also been a lifesaver as our nursery tends to be difficult to regulate temperature in. There is also a feature where you can press a button and speak to the baby from where ever you are in the house. I like this because if he begins to start rousing, I’ll sing him a quick lullaby from our own room and he usually goes right back to sleep without me having to get up and go into his nursery.The monitor battery has a long life and is easy to move around the camera with the monitor console to adjust as our son moves around the crib.We are now expecting twins and asked for another monitor with two cameras. We thought we could link all three cameras to one monitor consoled but after contacting the company, we found that our systems were not compatible. I told the company I would just return the two-camera system and purchase a three-camera system instead. They told me that rather than me do that, they would send me a third camera for free that would be compatible with our new two-camera system. They followed through and within a week, we received the third camera free of charge.This company sells an excellent product and their customer service is too notch. You really can’t go wrong with this baby monitor. I highly recommend it.

5.0 out of 5 stars Highly recommend Hello Baby!

A.L. · May 19, 2025

I have had the smaller version of Hello Baby camera/monitor sets for a few years and love them! They work amazing and I love that you do not need WiFi and do not have to worry about anything alongside of wifi connecting!I recently upgraded to 2 sets of this newer (bigger screen) camera/monitor sets because I wanted to be able to see the whole room vs just one crib. One of the sets, the monitor was blurry if you don’t look at it at the right angle. I contacted the seller and they replaced it with a new set for me. Now it works perfectly like the rest!I Highly recommend this brand (old or new version) to anyone looking for a baby monitor! All of my sisters and sister in laws have this brand also and we all recommend them!Added perks that you can set an alarm if the room gets too hot or too cold. As well as if your baby is crying (vox mode) if needed. Also, I like that it says the time and date on it.Highly recommend this brand!

Perfecta para cuidar a mi bebé

C. · August 6, 2024

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } Me sorprendió el tamaño, es mucho más grande de lo que pensé. Resistente, y a color. La nitidez es muy buena y a comparación de otras el audio también es más claro. Ademas La batería dura mucho tiempo y es muy fácil de usar. Sin programar sin nada solo se conecta y ya estas viendo por la pantalla , la mejor compra !Definitivamente recomiendo.

تجربة ناجحة

ي. · September 14, 2024

منتج ذو جودة عالية

Better than I expected

M. · November 4, 2024

This device is perfect from the first minute, now is 6 months with daily more than 12 hours using and everything still perfect, highly recommended

Practical, Dependable Baby Monitor Without Internet Dependency

K.S. · April 20, 2025

I was specifically looking for a baby monitor that didn’t rely on an internet connection, since I didn’t want to keep my phone screen on constantly. This Hello Baby monitor solved that perfectly. The camera needs to be plugged into external power, while the monitor is rechargeable and holds charge for several days. It connects quickly and has been very reliable.The video quality is sufficient for its purpose, and the night mode works surprisingly well. There’s no noticeable lag in the video feed. The screen graphics do feel a bit low-resolution by today’s standards, but the image quality itself is clear enough for monitoring your baby, which is what matters.I do wish the pricing was a little lower and that there were more good non-Wi-Fi options available in the market. That said, for what it offers, this is a solid, dependable choice, highly recommended for parents who want peace of mind while finishing up chores.

ممتازة

S. · July 16, 2024

ماصرنا نستغني عنها، تشتغل من غير انترنت لمسافات قريبة، مناسب للبيوت الصغيرة ومتوسطة الحجم