Description:
Review:
5.0 out of 5 stars Revising: Stopped working and poor customer support
(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } I had given this 1 star because of issues explained below. I've decided to update this review because: 1) I called the company again and reached customer service easily. 2) They processed an exchange with free return shipping. 3) The replacement is working great so far. Can't ask for much more than that!I bought this dispenser for our office, it initially worked very well. The cold water was clean and crisp. The hot water was hot enough to brew a cup of tea. But after one month, the machine stopped cooling. I went through the reboot instructions but it didn't work. So, I replaced the filters, which was also recommended for a malfunction. Initially, this also did not work - but several days later, the cooling element worked again - but stopped working after one day. I called Brio customer support and was given instructions to turn off the hot and cold buttons, unplug the machine for 2 hours, plug it back in, dispense some water, turn on the hot/cold, and see if it started working. This did not work. I called Brio back during business hours. The phone rang for ages and no one answered. It would have been just as cost effective to take $300 in cash and run it through a shredder. This is the third water dispensing machine that has malfunctioned in our office. I suppose the return process will also be a hassle - assuming I ever get someone at Brio to answer the phone.
5.0 out of 5 stars Great Product
I was hesitant to purchase this online as I like to see it in person. This unit was packed and shipped very wellAnd the unit was easy to install as per the instructions.The unit dispenses great filtered water on demand and works perfectly so far.Great looking unit I was impressed.This unit came with extra filters and we stopped our office bottled water delivery.This product was a great purchase at a great value.
1.0 out of 5 stars No funciona
Necesito ayuda con este artículo no sale el agua
5.0 out of 5 stars Magnifico
Muy buen producto
4.0 out of 5 stars Does not fit under a kitchen cabinet.
We love this water filter. The only flaw is that it doesn't fit under a kitchen cabinet (standard height from countertop to bottom of a cabinet is 18" and this is just over that). We had to set it up in our laundry room/pantry insread. We managed to hook it up to our washing machine valve with a splitter and it's fine but it would have been nice to keep it in the kitchen.
5.0 out of 5 stars Love having fresh cool water
Hooked up easily. Water tastes great and stays cold.
5.0 out of 5 stars excellent so far
Installation was easy and the machine looks good in our business.
3.0 out of 5 stars A very finicky piece of equipment.
Parts often fail on these at random times. No real way to fix them or anything you just have to buy a new one. Coils freezing, the cooling function not working, the filter light flashing nonstop. They work well when they work.
Visit the Brio Store
Brio Countertop Self Cleaning Bottleless Water Cooler Dispenser with Filtration - Hot Cold and Room Temperature Water. Free Extra Replacement Filters Included - UL/Energy Star Approved
BHD19747
Quantity:
Order today to get by
Free delivery on orders over BHD 20
Imported From: United States
At bolo.bh, we stand behind the authenticity and quality of every product we sell. We guarantee that all items offered on our website are 100% genuine, sourced directly from authorized distributors, trusted partners, or the original brands themselves.
We do not sell counterfeit, replica, or unauthorized goods. Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.
If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support . We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.
Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.
All product information, including images, descriptions, and reviews, is provided by third-party vendors. bolo.bh is not responsible for any claims, promotions, or representations made within product content or images. For more accurate or detailed product information, please contact the manufacturer directly or reach out to Bolo Support.
Unless otherwise stated during checkout, all prices displayed on the product page include applicable taxes and import duties.
bolo.bh operates in accordance with the laws and regulations of Bahrain. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in Bahrain are listed on our website.
All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.
All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.
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More from this brand
Similar items from “Hot & Cold Water Dispensers”
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Or share with link
https://www.bolo.bh/products/UO081GX94WU
Visit the Brio Store
Brio Countertop Self Cleaning Bottleless Water Cooler Dispenser with Filtration - Hot Cold and Room Temperature Water. Free Extra Replacement Filters Included - UL/Energy Star Approved
BHD19747
Quantity:
Order today to get by
Free delivery on orders over BHD 20
Imported From: United States
At bolo.bh, we stand behind the authenticity and quality of every product we sell. We guarantee that all items offered on our website are 100% genuine, sourced directly from authorized distributors, trusted partners, or the original brands themselves.
We do not sell counterfeit, replica, or unauthorized goods. Each product undergoes thorough inspection and verification at our consolidation and fulfilment centers to ensure it meets our strict authenticity and quality standards before being shipped and delivered to you.
If you ever have concerns regarding the authenticity of a product purchased from us, please contact Bolo Support . We will review your inquiry promptly and, if necessary, provide documentation verifying authenticity or offer a suitable resolution.
Your trust is our top priority, and we are committed to maintaining transparency and integrity in every transaction.
All product information, including images, descriptions, and reviews, is provided by third-party vendors. bolo.bh is not responsible for any claims, promotions, or representations made within product content or images. For more accurate or detailed product information, please contact the manufacturer directly or reach out to Bolo Support.
Unless otherwise stated during checkout, all prices displayed on the product page include applicable taxes and import duties.
bolo.bh operates in accordance with the laws and regulations of Bahrain. Any items found to be restricted or prohibited for sale within the UAE will be cancelled prior to shipment. We take proactive measures to ensure that only products permitted for sale in Bahrain are listed on our website.
All items are shipped by air, and any products classified as “Dangerous Goods (DG)” under IATA regulations will be removed from the order and cancelled.
All orders are processed manually, and we make every effort to process them promptly once confirmed. Products cancelled due to the above reasons will be permanently removed from listings across the website.
Description:
Review:
5.0 out of 5 stars Revising: Stopped working and poor customer support
(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } I had given this 1 star because of issues explained below. I've decided to update this review because: 1) I called the company again and reached customer service easily. 2) They processed an exchange with free return shipping. 3) The replacement is working great so far. Can't ask for much more than that!I bought this dispenser for our office, it initially worked very well. The cold water was clean and crisp. The hot water was hot enough to brew a cup of tea. But after one month, the machine stopped cooling. I went through the reboot instructions but it didn't work. So, I replaced the filters, which was also recommended for a malfunction. Initially, this also did not work - but several days later, the cooling element worked again - but stopped working after one day. I called Brio customer support and was given instructions to turn off the hot and cold buttons, unplug the machine for 2 hours, plug it back in, dispense some water, turn on the hot/cold, and see if it started working. This did not work. I called Brio back during business hours. The phone rang for ages and no one answered. It would have been just as cost effective to take $300 in cash and run it through a shredder. This is the third water dispensing machine that has malfunctioned in our office. I suppose the return process will also be a hassle - assuming I ever get someone at Brio to answer the phone.
5.0 out of 5 stars Great Product
I was hesitant to purchase this online as I like to see it in person. This unit was packed and shipped very wellAnd the unit was easy to install as per the instructions.The unit dispenses great filtered water on demand and works perfectly so far.Great looking unit I was impressed.This unit came with extra filters and we stopped our office bottled water delivery.This product was a great purchase at a great value.
1.0 out of 5 stars No funciona
Necesito ayuda con este artículo no sale el agua
5.0 out of 5 stars Magnifico
Muy buen producto
4.0 out of 5 stars Does not fit under a kitchen cabinet.
We love this water filter. The only flaw is that it doesn't fit under a kitchen cabinet (standard height from countertop to bottom of a cabinet is 18" and this is just over that). We had to set it up in our laundry room/pantry insread. We managed to hook it up to our washing machine valve with a splitter and it's fine but it would have been nice to keep it in the kitchen.
5.0 out of 5 stars Love having fresh cool water
Hooked up easily. Water tastes great and stays cold.
5.0 out of 5 stars excellent so far
Installation was easy and the machine looks good in our business.
3.0 out of 5 stars A very finicky piece of equipment.
Parts often fail on these at random times. No real way to fix them or anything you just have to buy a new one. Coils freezing, the cooling function not working, the filter light flashing nonstop. They work well when they work.
Similar suggestions by Bolo
More from this brand
Similar items from “Hot & Cold Water Dispensers”
Share with
Or share with link
https://www.bolo.bh/products/UO081GX94WU