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The Effective Hiring Manager

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Essential hiring and team-building lessons from the #1 Podcaster in the world

The Effective Hiring Manager offers an essential guide for managers, team leaders, and HR professionals in organizations large or small. The author’s step-by-step approach makes the strategies easy to implement and help to ensure ongoing success.

Hiring effectively is the single greatest long-term contribution to your organization. The only thing worse than having an open position is filling it with the wrong person. The Effective Hiring Manager offers a proven process for solving these problems and helping teams and organizations thrive.

  • The fundamental principles of hiring and interviewing
  • How to create criteria to hire by
  • How to create excellent interview questions
  • How to review resumes
  • How to conduct phone screens
  • How to structure an interview day
  • How to conduct each interview
  • How to capture interview results
  • How to make an offer
  • How to decline a candidate
  • How to onboard candidates

Written by Mark Horstman, co-founder of Manager Tools and an expert in training managers, The Effective Hiring Manager is an A to Z handbook to the successful hiring process. The book explores, in helpful detail, what it takes to hire the right person, for the right job, and the right team.

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Editorial Reviews

From the Inside Flap

It's the people within a company that drive success, generate growth, profit, and are critical for accomplishing an organization's mission. Hiring the right person for the right job is the single greatest long-term contribution to any organization. The Effective Hiring Manager is the essential guide for managers, team leaders, and HR professionals who are tasked with hiring the talented people who will enhance their organization's success. No matter how large or small your company, Mark Horstman's step-by-step approach to hiring makes his strategies easy to put in place.

While hiring is the most important thing you do as a manager, unfortunately, you don't do it that often. The Effective Hiring Manager offers the strategies, suggestions, and ideas for hiring well and ensuring that the most important asset of your organization, the people, are of the highest standard you can expect. Solidly based in research, all of the recommendations in the book have been tested and refined over the course of 25 years.

The only thing worse than having an open position is filling it with the wrong person. The Effective Hiring Manager offers a proven hiring approach and walks you through the entire process, from creating the criteria by which to hire, developing targeted interview questions, and capturing interview results, to making an offer.

Written by Mark Horstman, co-founder of Manager Tools and an acclaimed expert in training managers, The Effective Hiring Manager is a comprehensive handbook to the successful hiring process. The book explores, in helpful detail, what it takes to become an effective manager that hires people who will lead your organization to unprecedented success.

From the Back Cover

Praise for
THE EFFECTIVE Hiring MANAGER

"Throughout my career as an army officer, C-suite executive and board member, I have used oral book reports as an effective method to both develop and synchronize the people I work with. The Effective Hiring Manager is not only a must read it will be our next group 'book.' The book reinforces everything that is critical to our firm. Don't just do things without thinking, do things that really matter and DO THEM RIGHT."
 JOHN HOFFMAN, Chairman and CEO, Pivotal Systems

"Mark and the Manager Tools team changed my life. They gave me the foundational skills I now rely on to be a good manager. The Effective Hiring Manager is another great example of this. If you want to make great hires, you've got to read this book."
 RYAN CARSON, CEO and Founder, Treehouse

"As with The Effective Manager, Mark Horstman strikes gold with practical guidance that can be immediately applied to the most consequential job of a manager hiring the best people. This book will dramatically change how you view the hiring process and how you do it."
 JOSEPH D'ALESSANDRO, Deputy Chief of Grant Compliance and Fiscal Services, School District of Philadelphia

"If you are serious about raising the professional talent standard in your organization, The Effective Hiring Manager should become your official hiring handbook. Every manager should get a copy, absorb the process and then implement the disciplines in the book. Read this, distribute this, practice this, and watch the change take hold."
 DANIEL MCGUIRE, Managing Partner, Arcturus Advisory Services, LLC

"On Capitol Hill hiring mistakes are not just HR problems, they can also be political nightmares. Mark takes the mystery out of the hiring process by laying out a step-by-step process and anticipating challenges and resistance to change. You can't achieve your objectives and retain the best people if you don't hire the best people in the first place."
 MARK STRAND, President, Congressional Institute

"This book is a wonderful, practical book for all managers. Do not hire just because someone leaves think about it first. You may have just reduced your costs for free. Get your team to think about what they can stop doing creative abandonment. A must read for all the managers on my team."
 ANANDHA PONNAMPALAM, Vice President, Delivery and Digital Transformation Lead Publicis Sapient

"Whether you are a seasoned leader or a first-time manager, with the advice in The Effective Hiring Manager, you will make better hires that strengthen your company. Mark Horstman provides practical guidance for each step of the hiring process."
 DIRK W. VAN DE BUNT, Chief Administrative Officer and General Counsel, Guthy|Renker Ventures, LLC

Review:

4.8 out of 5

95.00% of customers are satisfied

5.0 out of 5 stars The best book I've found on hiring

T.C. · May 4, 2025

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } The best book I've ever read (and put into action) on the nuts and bolts of recruiting and hiring. I recommend this book to every manager.

5.0 out of 5 stars Applied well, this WILL give you an edge over your competitors

P.D.L. · December 10, 2019

As ever with the Manager Tools body of work, this book provides step by step, detailed, data-driven guidelines that will improve outcomes for everyone that follows them. The guidance in this book seems so obvious (once you've read it), that there is a risk that the reader will under-appreciate how good it is. Don't. Seldom do business books offer such clear thinking, so lucidly conveyed. Buy it. Read it. Follow it. And then once you've done so and hired team members, get 'The Effective Manager' to equip you to maximise their performance.

5.0 out of 5 stars Very helpful guidance

J.B. · November 6, 2021

I recommend this for anyone that participates in hiring decisions. I work in a government setting with a very strict hiring process and I was still able to put some of these ideas into practice right away. It might take a while to move the total process in this direction, but I'll do what I can.

5.0 out of 5 stars Actionable framework

J.N. · November 1, 2019

Many will say "I rarely get to hire someone so why should I read this book?". Exactly because you do it so infrequently, you must read this book. When you do get to hire, you have to do it right or you and your team will suffer. Mark lays out an elegant and actionable framework for hiring. It's a must read with my directs.

5.0 out of 5 stars Get this book if you care about good hiring

H. · December 31, 2019

The definitive guide to interviewing. People tell me often "hiring is from the gut"- not if you read this book.I have followed the guidelines from this book and it has dramatically improved my hiring effectiveness. So glad I purchased it.

5.0 out of 5 stars Amazing super practical and opinioned book for new Hiring Managers

T.G. · October 30, 2019

Amazing super simple and practical book for new Hiring Managers. Strongly recommended.Mark Horstman is definitely moving forward on his mission to make every manager better with this book.

5.0 out of 5 stars Fantastic and timeless

N.O. · March 31, 2020

Fantastic and timeless. The principles here will be valid 59 years from now, like all the other Manager Tools guidance.

3.0 out of 5 stars Good wisdom, but a bit outdated

T.S. · September 10, 2022

I liked the manner in which the material was presented. Very well written, very logically organized and it was done in a style that was extremely easy to consume and understand.The general principles are also on the whole sound. You do want to find the right people to hire for the job and it can be a big mistake to hire the wrong person. However, the rigid nature of the rejections that the author proposes seems to be out of the middle of the last great recession when businesses could be picky since every job posting resulted in hundreds of semi-qualified candidates. These days, with wage fluctuations being what they are, that simply isn't the case, so it might be time for an updated edition of the book where the author addresses how to effectively hire when you don't have a plethora of choice of good and great candidates to choose from.

useful

A.C. · April 11, 2025

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } useful

Great book, warehouse should take care

A.T. · February 7, 2020

Item arrived dirty, the front covered had sticky finger prints all over it which is not great!

Effective Hiring is Leadership - Horstman teaches you how to hire for success

S.P. · November 8, 2019

With a focus on tangible solutions, "The Effective Hiring Manager" provides guidance, actionable advice, and background theory on the best method for hiring. Today we are often inundated with hundreds of applications for open positions. The guidance provide by Horstman cuts to the chase and provides behaviors you can do now to improve how you review applicants, conduct interviews and onboard for success. If you are hiring, you need this book.

Step by step how-to

F.V. · November 17, 2019

Mark is always a great help in business because he can put together the theory of business (where he's incredibly strong) and the day by day work. So the book includes the instructions on how to go through the steps needed to hire

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The Effective Hiring Manager

4.8

BHD12058

Type: Hardcover

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