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Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb Attitude (BUSINESS BOOKS)

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Common hiring practices are destined for failure―here’s how to hire the right people and build a company culture designed for long-term success

In a recent groundbreaking study, the training firm Leadership IQ found that 46 percent of all new hires fail within their first 18 months. But here’s the real shocker: 89 percent fail for attitudinal reasons―not skills.

Most hiring managers are getting it wrong. Of course skills are important, but a particular skill set is about the easiest thing to test in an interview. Although much harder to recognize, attitude should be your number-one focus during the hiring process. Don’t suffer from poor chemistry―even one employee with the wrong attitude could cause years of suffering for your other employees and customers.

Whether you’re hiring new employees, choosing existing employees for a new team, or upgrading your current talent pool, you need people with the right attitude!

Attitude is what makes employees give 100 percent effort and turns customers into raving fans. Attitude sets your company apart from the competition.

In Hiring for Attitude, top leadership strategist Mark Murphy shows you:

  • The five biggest reasons why new hires fail
  • Two quick and easy tests to discover the attitudinal characteristics that you need for your unique culture
  • The five-part interview question that gets candidates to reveal the truth about what their last boss really thinks of them
  • Where great companies really find their best candidates
  • The six words most interviewers add to the end of behavioral interview questions that destroy their effectiveness

Hiring for Attitude includes case studies from Microchip, Southwest Airlines, The Ritz-Carlton, Google, and other companies that drive great results by hiring for attitude.

Whether your company is small or big, highly social or hyper-competitive, fl at or hierarchical, every person on your payroll has to fit your culture. You can’t afford to hire blind. You need to be Hiring for Attitude.

From the Back Cover

"Success in business starts with finding great talent that will thrive within your company culture. Hiring for Attitude combines valuable insights with relatable examples, giving you the tools to recruit the right talent for your organization and reduce your risk of mishires."
--BRENT RASMUSSEN, President of CareerBuilder North America

"Caesars brings our brands to life through the attitude of our team members. In Hiring for Attitude, Mark Murphy combines the science of selecting for attitude with the wisdom of how to apply it to your business. The tools in this book are clever and unique and will immediately enhance your culture. Attitude is the new front in the war for talent, and this book positions you to win."
--TERRY BYRNES, Vice President of Total Service, Caesars Entertainment

"In the global high-tech world, attitude is critical. But how do you discover whether someone is both technically brilliant and a perfect fit with your culture? Moving way beyond standard hiring approaches, Hiring for Attitude has deepened our talent pool, shown us how to discover untapped talent, reduced the risk of hiring the wrong person, and cut turnover substantially."
--MITCH LITTLE, Vice President of Worldwide Sales and Applications, Microchip

"Who's getting hired this year? People with great attitudes who can fit a particular culture. But traditional hiring approaches don't help you discover who is (and isn't) the perfect fit. Hiring for Attitude will reveal exactly what attitudes you need to succeed. Whether you're hiring from outside, or choosing the right internal people for a new project, this book gives you unparalleled insight into people's attitudes."
--SAM HOLTZMAN, President and CEO, LifeGift

About the Book:

About the Author

Mark Murphy is the author of the New York Times bestseller, Hundred Percenters and HARD Goals. As founder and CEO of Leadership IQ, a top-rated provider of cutting-edge research and leadership training, he has provided guidance to leaders from virtually every industry and half the Fortune 500. Murphy has appeared on CBS News Sunday Morning, ABC's 20/20, and Fox Business News. His award-winning work has been featured in The Wall Street Journal, Fortune, Forbes, and Bloomberg BusinessWeek.

Review:

4.7 out of 5

93.85% of customers are satisfied

5.0 out of 5 stars Inspiring and actionable insights

H.A.C. · 20 January 2013

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } This book puts an actionable methodology around an important but often neglected topic when it comes to hiring: namely, that it's usually someone's attitude rather than their technical proficiency that determines their success.A useful feature of the book is that it covers a lot more than just hiring: the importance of defining what makes your company culture unique (& how that should only appeal to a subset of high performers, those that are suitable for your company); and how embedded a focus on culture throughout the organisation will also improve performance (and happiness) of existing employees too.A great read for anyone involved in managing or growing a business.

4.0 out of 5 stars Readable, some useful ideas, why Brown Shorts???

N. · 18 June 2021

This is an easy to read book, a bit prone to padding but with some good points to share which are very practicable. My biggest issue was the constant reference to “Brown Shorts”, it’s an abstract term which lost a bit of definition for me as the book progressed. Also, any other colour or any other garment would be better, the term is oddly distracting from the message 😐

5.0 out of 5 stars Good advice & useful system for assessing candidates.

". · 8 May 2021

Whilst the writing style is a little quirky, the advice in this book was good, and our practice manager was especially complimentary about the scoring system! We used this system in our recent round of interviews and appointed a very strong applicant.

5.0 out of 5 stars Full of great ideas, common sense strategies and real examples

M.C.L.W. · 19 August 2018

This book hammers home a few key messages over and over again but messages are all supported by excellent real-life examples and suggestions on how to approach and implement. I am sure that if put into effect, with necessary time investment, the Brown Shorts and Word Pictures could significantly improve quality of hires for any organisation.

5.0 out of 5 stars Good product

S.H. · 7 January 2016

As described, promptly delivered

4.0 out of 5 stars An Interesting take on recruitment

J.E. · 27 November 2012

As someone who has always considered attitude first and skill-set second I may have expected too much from this book. It was an interesting read, if a bit repetative, and it did hit lay out some interesting facts and ideas.The Brown shorts list of things that mark your best performers from your worst wasn't a terribly new concept but layered into the recruitment process it clearly makes sense.So like many good business books this one took a commensense approach to its subject, recruiting, but added the twist of figuring out what attitudes your company recognises as seperating the performers from the non-performers. It could easily have been half the number of pages but I guess a bit of repetation can help the detail to sink in.

5.0 out of 5 stars Five Stars

M. · 1 December 2015

Fantastic book!

4.0 out of 5 stars Great book with some new approaches to a subject well ...

A. · 10 May 2018

Great book with some new approaches to a subject well plumbed. One small gripe, the book reads at times as an advert for the companies leadership/coaching services. Otherwise the content offers you enough theory to go on with your own recruitment improvements regardless.

Stop Hiring the Wrong People!

M.R. · 19 January 2013

(function() { P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function') { A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })(); .review-text-read-more-expander:focus-visible { outline: 2px solid #2162a1; outline-offset: 2px; border-radius: 5px; } Over the years I have read a number of books on hiring the right people and, for the most part, they've all been pretty similar or at least have taken similar approaches to hiring. I didn't really expect to find much difference with HIRING FOR ATTITUDE by Mark Murphy, but was pleasantly surprised to find the book is built around an entirely new (to me) concept of how to approach hiring the right people.With all of the books on hiring I've read in the past, I felt I had constructed a pretty solid barrage of interview questions and had plenty of resources to find the right people for the job. I very quickly learned just how ineffective many of my questions were and also learned a new way to ask questions that creates a much better way to gather useful information and learn far more about the qualities you are looking for, or the qualities that you are looking to avoid. In fact, it just so happened the morning after reading chapters 1, 2 & 3, I had interviews scheduled. What I had already read from the book had an immediate impact and I felt the interviews I held that day were the most productive and revealing interviews I had ever conducted.The entire approach taught by Murphy makes absolute and perfect sense. First he points out what I already knew: that most people who don't fit for a job are not because they lack skill but because they lack the right attitude. Any company with more than a handful of employees already has a blueprint for building their approach to hiring for the right attitude. You simply create a profile of your star performers and one of your poor performers. You identify the qualities that exemplify each and build your questions in a way that will identify those same or similar qualities in the candidates you interview. The entire process is laid out is very easy to understand and easy to implement terms.I want to make one thing very clear. Most hiring books are going to provide you with what, at first thought, seem like good questions to use in your interview process. They may even give a few pointers about body language, voice inflection, etc. The point I'm making is, basically you read the book and then you apply what you read. With this book, it's not so simple. To implement the advice given here is going to require a lot of work on your part. You're not going to simply read the book and apply what you've learned. To do this right means a number of preliminary steps such as identifying desirable and undesirable traits, developing profiles, crafting questions to fit your business culture and to identify traits, developing "word pictures" to help turn your current people into star performers, and a lot more.I truly believe, if you do the work needed with each of these steps, the eventual payoff will be tremendous. I've already seen an immediate impact and haven't carried out all of these steps. When it comes to finding top tier candidates for your company, I believe this book is a game changer. I give this book my highest recommendation.

Very interesting

D.C. · 13 August 2017

Very interesting book. A great help in order to hire better, and hire better people! I highly recommend this book

More impactful than most hiring books I have read.

O.A. · 10 August 2023

I like the fact that there are reasonable action steps to take to help we improve my hiring skills 😉.

Behavioral interviewing with a twist

D. · 2 January 2018

Quite useful although not as innovative as it wants to be. Brings somw specific tips for behavioral interviewing and defining the organisation's key competencies.And of course, as any of these self promoting management books, it could be summarized in 20 pages without loosing much content.

Attitude matters

J.P. · 23 February 2018

This book is providing very good insight on hiring model, by adopting this model companies would be able to reduce employee churn and might get rid of the PIGEX model.

Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb Attitude (BUSINESS BOOKS)

4.5

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Type: Paperback

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Product origin: United Kingdom

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