About Us
Welcome to BOLO — Be On the LookOut!
We created BOLO with one simple mission:
Remove the borders of traditional shopping, allowing you to shop international brands with the speed and reliability of a local store.
Whether you're looking for trending beauty products, tech accessories, home essentials, books, or fashion — our goal is to bring the world’s marketplaces directly to your doorstep with a smooth, local-like experience.
- What is BOLO
- BOLO is an online shopping platform operated by Encoded General Trading LLC, Abu Dhabi, UAE.
- We source products from verified sellers, authorized distributors or directly from the manufacturer, and deliver them to customers across Bahrain.
- BOLO is the merchant of record for all orders.
- This means:
- You buy directly from BOLO
- BOLO handles the order, payment, and customer support
- BOLO manages import, customs, and local delivery
- You never deal with foreign sellers
- How BOLO Works — Simple & Transparent
- We believe global shopping shouldn’t be complicated, so we’ve built a process that feels just like buying locally:
- You place your order on BOLO
- Browse millions of products from trusted international sources. All prices include applicable taxes and import duties unless stated otherwise.
- Your items are processed with our suppliers
- Our catalogue is directly linked to a verified network of global suppliers and authorized distributors in the US, UK, and India, ensuring real-time availability.
- Your item arrives at one of our international hubs
- Every product is received, inspected, and consolidated at our US/UK/India facilities.
- BOLO handles the import process
- We take care of all import-related requirements, customs clearance, and documentation. You never pay extra handling or customs fees at your door.
- We deliver your order locally
- After clearing UAE customs, your order is repacked at our UAE logistics centre and delivered using trusted courier partners.
- Typical delivery time: 7–14 business days.
- Our Authenticity Approach
- We only source from reputable sellers and suppliers.
- If you ever have a concern about authenticity, our support team will help immediately.
- Why Shop With BOLO?
- Global Selection
- Access hard-to-find items and international bestsellers.
- Transparent Pricing
- No hidden fees — what you see at checkout is what you pay.
- We Handle Everything
- International shipping, customs clearance, delivery, returns — all managed by BOLO.
- Local Customer Support
- A UAE-based team ready to help with orders, returns, and warranty requests.
- Safe & Secure Shopping
- Encrypted payments, reliable partners, and clear policies.
- Our Story
- BOLO was created for customers who are always “on the lookout” — for something new, something better, something different.
- We noticed how complicated cross-border shopping can be — surprise fees, confusing shipping, unreliable delivery, complicated returns.
- So we built BOLO to fix all of that.
- Today, BOLO brings millions of international products to customers in the UAE with a shopping experience that feels local, trustworthy, and enjoyable.
- Whatever you’re on the lookout for — you’ll find it here.
- BOLO - owned and operated by:
- Encoded General Trading LLC
- Office M2, Khalifa Al Mehairi Bldg,
- Al Zahiyah E02/16, Abu Dhabi
- PO Box 114376
- United Arab Emirates